Walking alongside families through every stage of the hospice journey — offering education, emotional support, and compassionate guidance so no one faces this path alone.
When a loved one enters hospice or palliative care, families often find themselves navigating unfamiliar territory — medical decisions, emotional strain, and logistical challenges all at once. Prime Choice is here to ease that burden by providing families with dedicated support, education, and a steady presence through every step of this journey.
Our family support team works closely alongside clinical staff to ensure caregivers feel informed, prepared, and never alone. From one-on-one counseling sessions and caregiver training to bereavement follow-up and community resources, we are committed to nurturing the wellbeing of every family member — not just the patient in our care.
Dedicated social workers and counselors providing emotional support, family meetings, and grief preparation for all members of the household.
Practical training and guidance to help family caregivers understand patient needs, manage medications, and respond to changes in condition with confidence.
Explore the care and guidance programs our dedicated team provides to support families throughout every stage of the hospice journey.
Dedicated social workers and counselors provide compassionate one-on-one and family sessions to help process grief, fear, and the emotional weight of caring for a terminally ill loved one.
Hands-on training to equip family caregivers with the skills to manage daily care tasks, recognize changes in symptoms, administer medications safely, and communicate effectively with clinical staff.
Facilitated team gatherings to keep all family members informed, aligned on care goals, and engaged in decisions around comfort, wishes, and end-of-life planning.
Continued outreach and counseling support for up to 13 months after a loved one's passing, helping families grieve, heal, and transition through loss with professional guidance.
"Families who feel informed, heard, and supported are better able to be present for their loved ones during the most meaningful moments."
Our family support services are woven throughout the entire care journey — from the initial hospice enrollment conversation through bereavement. Here is what families can expect from our dedicated support team:
Regular updates from our clinical and social work teams ensure family members always understand what to expect, how the patient is progressing, and what decisions may need to be made.
We help family caregivers access short-term relief through respite care options, ensuring they can rest and recharge without compromising the quality of their loved one's care.
Our counselors help families navigate difficult but important conversations about advance directives, comfort goals, and final wishes — ensuring every voice is heard and honored.
Our commitment to your family does not end when your loved one passes. Prime Choice provides structured bereavement support for up to 13 months after a loss, because grief has no set timeline.
One-on-one sessions with our licensed grief counselors to help family members process loss, manage difficult emotions, and find a path forward at their own pace.
Community-based group sessions that connect bereaved family members with others navigating similar loss, providing peer support, shared understanding, and a sense of belonging.
Access to community resources, spiritual care referrals, financial guidance, and mental health services to support families as they navigate life after the loss of a loved one.
Our care team is available to answer your questions and help connect your family with the right support resources.
Clear answers about how we support families throughout the hospice journey and beyond.
Our interdisciplinary team — including social workers, chaplains, and counselors — offers emotional support, caregiver education, family meetings, advance care planning assistance, and connection to community resources. We work alongside the entire family unit, not just the patient.
Bereavement services are provided to surviving family members for up to 13 months following the death of a loved one. This may include phone check-ins, grief counseling sessions, support group referrals, and written educational resources. Our bereavement coordinator will reach out proactively and remains available whenever family members need support.
Absolutely. We regularly support long-distance family members through phone consultations, virtual family meetings, and written care updates. Our social workers are experienced in coordinating communication across families regardless of geographic distance.
Family support and bereavement services are a core component of the Medicare Hospice Benefit and are included at no additional cost for eligible patients and their families. Our team can walk you through what is covered under your specific insurance plan to ensure your family has access to all available support services.
